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USGrocer Customer Review

By Alex Agle

Overall Rating

1.0 out of 5 stars

I placed a small order with usgrocer.com on April 16th, 2020. They had a relatively limited selection of groceries. I tried paying directly with my credit card, but I kept getting payflow errors. I then paid via PayPal. After payment was sent, I got an error screen instead of a confirmation screen. My credit card was charged, but I only got a copy of my PayPal receipt and no invoice for what I purchased.

I immediately emailed customerservice@usgrocer.com, but did not get a response after a few days. I tried calling their customer service phone number several different times (800-791-2114), but nobody answered and there was no option to leave a voicemail.

At this point, I can only guess that they went out of business, but the website doesn't indicate that anything is wrong.

— Alex Agle reviewed USGrocer 80 months.
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Rated 3.6 - 34 ratings
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About USGrocer

USGrocer is a smaller grocery delivery services company operating the e-commerce site usgrocer.com. USGrocer sells its products and services in the grocery delivery services industry. USGrocer is a less active brand when it comes to discounting and offering coupons. USGrocer has a mix of reviews among shoppers on Knoji, with 34 ratings and an average rating of 2.5 stars. USGrocer scores below average compared to other brands in the grocery delivery services industry, providing 1 e-commerce features to better serve its customers.

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