USGrocer Review
Based on online research and 34 USGrocer reviews, USGrocer's overall score is 3.6 out of 5 stars. USGrocer's review score is based on USGrocer's customer ratings, its brand popularity, its price competitiveness, as well as the breadth and quality of features it offers to customers. The USGrocer review table below incorporates summarizes 34 USGrocer ratings on 4 features. You can also compare USGrocer against popular alternatives like Instacart, GoPuff and Whole Foods. Or you can view the top 50 brands in similar categories, such as food & restaurant stores, grocery & supermarkets and grocery delivery services.
eCommerce rating
Payment options
Shipping & returns policies
Coupons & discounts
Customer-specific discounts
Financing options
Company values, ethics & policies
Customer service & brand
Privacy policy & data security
Loyalty, rewards & partnership programs
Seasonal sales & events
USGrocer Review: USGrocer Pros & Cons
USGrocer (usgrocer.com) is a small grocery delivery service which competes against other grocery delivery services like Instacart, GoPuff, Whole Foods, Misfits Market and Shipt. Based on our in-depth USGrocer review, when compared to its competitors, USGrocer is a mid-range performing brand within its category. Read the full Usgrocer.com review below for more details.
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- Mobile app: Does each store come with a mobile app? Does each store offer a mobile app?
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Knoji has 34 USGrocer reviews and ratings as of June 24, 2026. Knoji editors and the Knoji shopper community have reviewed USGrocer and compared it against 315 top grocery delivery services brands, reviewing USGrocer based on product and store features. Knoji reviews and ranks Usgrocer.com and other grocery delivery services based on how many features each offers and based on a 5-star rating scale. Based on these factors and 34 USGrocer reviews, USGrocer earns an overall score of 3.6 out of 5.0 points. USGrocer offers 4 total features. USGrocer's review score also reflects the fact that it is a lesser known brand with lower name recognition among shoppers.
USGrocer Customer Reviews (1)
I placed a small order with usgrocer.com on April 16th, 2020. They had a relatively limited selection of groceries. I tried paying directly with my credit card, but I kept getting payflow errors. I then paid via PayPal. After payment was sent, I got an error screen instead of a confirmation screen. My credit card was charged, but I only got a copy of my PayPal receipt and no invoice for what I purchased.
I immediately emailed customerservice@usgrocer.com, but did not get a response after a few days. I tried calling their customer service phone number several different times (800-791-2114), but nobody answered and there was no option to leave a voicemail.
At this point, I can only guess that they went out of business, but the website doesn't indicate that anything is wrong.
